Kebijakan pengiriman
Last Updated: Juli 2026
Welcome to Anugrah Surya Digital, a digital brand operated by PT. Anugrah Surya Timur Kencana.
These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or purchasing our products, you agree to be bound by these Terms.
If you do not agree with these Terms, you must not use our website or purchase our products.
1. Eligibility
By using our website, you confirm that you have the legal capacity to enter into a binding agreement under the laws applicable in your jurisdiction.
2. Products and Services
Anugrah Surya Digital provides downloadable digital products, including but not limited to:
- Business Templates
- Financial Templates
- ERP Templates
- Tax Planning Templates
- Software Scripts
- Automation Tools
- UI & UX Templates
- Mobile Application Source Code
- Business Documents
- Other Digital Resources
All products are delivered electronically.
3. Orders and Payment
All prices are displayed in the applicable currency at checkout.
Payment must be completed before any digital product is delivered.
Orders are considered final once payment has been successfully processed.
4. Digital Delivery
Purchased products will be delivered electronically through our website, customer account, email, or another designated digital delivery method.
Customers are responsible for providing accurate contact information during checkout.
5. License
Unless otherwise stated, purchasing a product grants the customer a non-exclusive, non-transferable, revocable license to use the product for its intended purpose.
Purchasing a product does not transfer ownership of the intellectual property.
6. Intellectual Property
All content available on this website, including but not limited to:
- Templates
- Source Code
- Software
- Graphics
- Logos
- Documentation
- Images
- Website Content
is owned by Anugrah Surya Digital or its licensors and is protected under applicable intellectual property laws.
7. Prohibited Activities
Customers may not:
- Resell purchased products unless expressly authorized.
- Redistribute digital files.
- Share download links with third parties.
- Copy products for commercial redistribution.
- Remove copyright notices.
- Claim ownership of our products.
- Use products for unlawful purposes.
- Attempt unauthorized access to our systems.
Violation of these Terms may result in suspension or termination of access without prior notice.
8. No Cancellation, Return, or Refund
Due to the nature of digital products, all sales are final.
Once an order has been successfully placed and payment has been completed, orders cannot be cancelled, returned, exchanged, or refunded.
Customers are responsible for reviewing all product information before completing their purchase.
Nothing in this section limits any mandatory consumer rights that cannot legally be excluded under applicable law.
9. Product Availability
We reserve the right to modify, update, discontinue, or remove any product at any time without prior notice.
Customers who have already completed a purchase will retain access in accordance with the applicable license.
10. Disclaimer
All products are provided "as is" without warranties of any kind except where required by applicable law.
We do not guarantee that our products will meet every customer's individual requirements or be compatible with all third-party software unless expressly stated.
11. Limitation of Liability
To the fullest extent permitted by applicable law, Anugrah Surya Digital and PT. Anugrah Surya Timur Kencana shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website or products.
Our total liability shall not exceed the amount paid by the customer for the applicable product, except where prohibited by law.
12. Privacy
Your use of our website is also governed by our Privacy Policy.
13. Third-Party Services
Our website may integrate or link with third-party services, including payment providers and analytics tools.
We are not responsible for the content, policies, or practices of third-party services.
14. Changes to These Terms
We reserve the right to modify these Terms at any time.
Updated versions will be published on this page with the revised effective date.
Continued use of our website constitutes acceptance of the updated Terms.
15. Governing Law
These Terms shall be governed by and construed in accordance with the laws applicable to PT. Anugrah Surya Timur Kencana, except where mandatory consumer protection laws of another jurisdiction apply.
16. Contact Information
Anugrah Surya Digital
A Digital Brand of PT. Anugrah Surya Timur Kencana
Website: https://anugrahsuryadigital.com
Email: support@anugrahsuryadigital.com
Business Hours:
Monday – Friday
09:00 – 17:00 (UTC+7)
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- About Us
- Contact Us
- Privacy Policy
- Terms of Service
- License Agreement
- Cookie Policy
- Acceptable Use Policy
- FAQ
Dokumen-dokumen ini membentuk fondasi hukum dan operasional yang umum digunakan oleh bisnis digital internasional. Pastikan seluruh kebijakan sesuai dengan praktik bisnis Anda yang sebenarnya dan ditinjau oleh penasihat hukum jika diperlukan.
Karena Anugrah Surya Digital menjual produk digital, kebijakan pengiriman harus menjelaskan bahwa tidak ada pengiriman fisik dan seluruh produk dikirim secara elektronik. Berikut contoh yang profesional dan sesuai dengan praktik internasional.
Digital Delivery Policy
Last Updated: January 2026
Welcome to Anugrah Surya Digital, a digital brand operated by PT. Anugrah Surya Timur Kencana.
This Digital Delivery Policy explains how digital products purchased through our website are delivered to customers.
1. Digital Products Only
All products available on Anugrah Surya Digital are digital products. We do not sell or ship physical goods.
Products are delivered electronically through our website or other designated digital delivery methods.
2. Delivery Method
After successful payment confirmation, purchased products will be delivered digitally through one or more of the following methods:
- Customer Account Download
- Secure Download Link
- Email Delivery
- Shopify Digital Download
- Other authorized digital delivery platforms
No physical shipment will be made.
3. Delivery Time
Digital products are typically available immediately after payment has been successfully confirmed.
In some cases, delivery may take up to 24 hours due to:
- Payment verification
- Fraud prevention checks
- System maintenance
- High order volume
- Technical issues beyond our reasonable control
4. Customer Responsibility
Customers are responsible for:
- Providing a valid email address.
- Ensuring their contact information is accurate.
- Maintaining access to their customer account.
- Downloading purchased products after delivery.
5. Failed Delivery
If you do not receive your digital product within 24 hours after payment confirmation, please contact our support team.
We will investigate the issue and provide reasonable assistance to ensure successful delivery.
6. Download Availability
Download availability may vary depending on the product and platform.
Customers are encouraged to download and securely store purchased files as soon as possible after delivery.
7. Technical Issues
If technical issues prevent you from accessing your purchased files, please contact our support team.
We will make reasonable efforts to restore access or provide an alternative download method.
8. Delivery Confirmation
A digital product is considered delivered when it has been:
- Made available in the customer's account;
- Sent via email or secure download link; or
- Successfully provided through our authorized delivery system.
9. International Customers
Digital products are available worldwide unless otherwise restricted by applicable laws or licensing requirements.
Customers are responsible for complying with the laws and regulations applicable in their own jurisdiction.
10. Contact Information
Anugrah Surya Digital
A Digital Brand of PT. Anugrah Surya Timur Kencana
Website: https://anugrahsuryadigital.com
Email: support@anugrahsuryadigital.com
Business Hours:
Monday – Friday
09:00 – 17:00 (UTC+7)