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Last Updated: Juni 2026
Welcome to Anugrah Surya Digital, a digital brand operated by PT. Anugrah Surya Timur Kencana.
All products sold through our website are digital products delivered electronically.
Final Sale Policy
Due to the nature of digital products, all sales are final.
Customers are responsible for carefully reviewing the product description, specifications, compatibility, licensing terms, and system requirements before completing their purchase.
No Cancellation
Once an order has been successfully placed and payment has been confirmed, the order cannot be cancelled.
No Returns
Digital products cannot be returned once they have been delivered or made available for download.
No Refunds
Once payment has been successfully completed, we do not provide refunds, exchanges, or credits for any digital products purchased through our website.
This policy applies regardless of whether the product has been downloaded, accessed, or used.
Customer Responsibility
By completing a purchase, you acknowledge that:
- You have reviewed the product information before purchasing.
- You understand that the product is delivered digitally.
- You agree that all purchases are final.
- You agree that cancellations, returns, and refunds are not available after payment has been completed.
Technical Support
If you experience a verified technical issue preventing access to your purchased product, our support team will make reasonable efforts to resolve the issue and ensure that the purchased product can be accessed.
Technical support does not constitute a cancellation or refund.
Consumer Rights
Nothing in this policy limits or excludes any mandatory consumer rights that cannot legally be waived under applicable consumer protection laws.
Contact Information
Anugrah Surya Digital
A Digital Brand of PT. Anugrah Surya Timur Kencana
Email: presdir@anugrahsuryadigital.com
Website: https://anugrahsuryadigital.com
Business Hours: 24/7